Personally Identifiable Information and Data Processing

Modified on Mon, 16 Feb at 4:10 PM

How GenLearn uses Personally Identifiable Information (PII)


Summary

  • GenLearn has a Limited PII Product Architecture
  • GenLearn never solicits, collects, stores, or uses Learner/Student PII
  • GenLearn only collects PII for staff Administration accounts required to log in (Name/Email)
  • More detailed information is available in our Trust Centre


Where does GenLearn process and store data?


Standard Plan

  • Data Home: Your organisation can select from one of three regions (US, EU, APAC) at account creation time
  • Personally Identifiable Information: Administration PII data will be processed and stored in your Data Home
  • Other Data: Additional (non-PII) data processing and storage may occur in APAC and US regions


Enterprise Plan

  • Data Home: Your organisation can select from one of three regions (US, EU, APAC) at account creation time
  • Personally Identifiable Information: Administration PII data will be processed and stored in your Data Home
  • Other Data: Additional (non-PII) data processing and storage may occur in the US region


Enterprise+ Plan

  • Data Home: Your organisation can select from one of 33 countries at account creation time
  • Personally Identifiable Information: Administration PII data will be processed and stored in your Data Home
  • Other Data: Additional (non-PII) data processing and storage may occur in the US region

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