Data Residency & Data Sovereignty

GenLearn offers Enterprise-grade Data Protection through Data Residency & Sovereignty

For organisations with high security and privacy compliance requirements

• Some features described below are only available on Enterprise plans
• This feature is not required by most Fortune 500 companies, only those with specific data protection needs
• For the highest grade of security and privacy compliance requirements, we also offer Single Tenant Infrastructure

What is Data Residency?

Data Residency refers to the geographical location where your organization’s data is physically stored. When you use our platform, you can choose to have your data saved and processed in a specific country or region, such as the European Union, the United States, or Australia. This ensures your data doesn't leave the designated location, helping you meet specific organizational policies or user expectations with complete confidence.

What is Data Sovereignty?

Data Sovereignty is a related but distinct concept that builds on Data Residency. It means your data is not only stored in a specific location but is also subject to the laws and legal jurisdiction of that country. For example, if your data resides in Germany, it is governed by German and EU privacy laws. This gives you ultimate control, ensuring your data is protected under a legal framework you trust and is not accessible by foreign governments or entities.

Who is Data Residency/Sovereignty ideal for?

These features are essential for organizations that operate in regulated industries or have customers with strict data handling requirements. This often includes organizations in government, defence, finance, and healthcare, where compliance with local data protection laws like GDPR or CCPA is mandatory.

What region-specific services are available?

All Plans: Your account can be configured to process and store data in one of three regions GenLearn currently has infrastructure deployed:

1. United States: North Virginia (AWS us-east-1)
2. European Union: Ireland (AWS eu-west-1)
3. Oceania: Sydney (AWS ap-southeast-2)

Enterprise Plans: Your account can be configured to process and store data in any of our 33 supported countries.

1. Australia
2. Bahrain
3. Brazil
4. Canada
5. Chile
6. China
7. France
8. Germany
9. Hong Kong
10. India
11. Indonesia
12. Ireland
13. Israel
14. Italy
15. Japan
16. Malaysia
17. Mexico
18. New Zealand
19. Philippines
20. Poland
21. Saudi Arabia
22. Singapore
23. South Africa
24. South Korea
25. Spain
26. Sweden
27. Switzerland
28. Taiwan
29. Thailand
30. United Arab Emirates
31. United Kingdom
32. United States
33. Vietnam
    

How can I get my GenLearn account configured for Data Residency/Sovereignty in my region?

Contact your Enterprise Account Manager, or email us on hello@genlearnai.com to schedule a call with a data protection specialist.